Frequently Asked Questions

Here’s a selection of the most common questions we’re asked. If you don’t see yours, ask us and it may soon be added.

Price

How much does it cost for a design consultant to come to my home?

There is no cost or obligation for a design consultation within our free service area which is generally 50 miles from Tukwila.

How much will I pay for a closet?

Plan to spend at least $1,000 for a project. Reach-in closets tend to run $500 to $2,500 while walk-in closets tend to run $2,000 to $5,000. Let us know your budget and we’ll give you options since many variables will affect the final price.

Do you offer discounts?

Yes, we offer a discount if you choose to pay by cash or check since we avoid the cost of accepting a credit card. We also offer a contractor program with discounts for regular business. We provide the same competitive and upfront prices to every non-contractor client. Our prices are based on our costs for materials, labor, and operating expenses and are not inflated to accommodate for other discounts.


Products

Do you work with solid wood?

No. All of our products are built with melamine and laminate.

Do you offer wire closet systems?

No. We replace lots of them though.

Do you offer closet doors?

No. We do not offer sliding doors, bifold doors, or interior doors. We do offer cabinet doors in our door faces which can be used to enclose a closet.

Can I buy the products from you and install them myself?

No. We install everything we build.

Are your systems wall mounted or floor based?

Both. Depending on the design of your system it may be wall mounted or floor based and attached to the wall. Most closet systems are wall mounted while built-in wardrobes, media centers, garage cabinets, and other systems are floor based.


Installation

Will you remove my existing cabinets and shelving?

No. A handyman should be able to provide this service, if necessary.

Do I need to remove carpet or tile before you can install?

No. If you plan to change the flooring under the system we recommend doing so before we install, and letting our designer know during the consultation.

What do I need to do to prepare for installation day?

Read our Installation Preparation Checklist.


Company

How long does the process take?

One to six weeks from the time you contact us, typically, depending on the complexity of your project and everyone’s schedule.

What payment methods do you accept?

Cash and check (electronic or paper) are preferred, and receive a discount. Visa, MasterCard, and Discover credit cards are also accepted, however, American Express is not.

Are you licensed, bonded, and insured?

Yes. You’re a smart homeowner for asking. This is both required by State law and for the protection of you and your home. Our Washington contractor license number is SMARTCL918O3. We never use sub-contractors. You may verify our license information and that of other companies at https://secure.lni.wa.gov/verify/.

Do you guarantee your work?

Yes. Read our Limited Lifetime Warranty.

What’s “smart” about your products?

Our products are designed to maximize space while being highly functional, all for a reasonable price. They are a “smart” use of space at a “smart” price.

Are you a franchise?

No, but we compete with lots of them. We are locally owned and operated in Seattle, Washington.

Where are your products and services available?

Seattle, Washington and the surrounding cities. We do not currently sell online or by any means other than direct to the end user.

What Washington cities do you serve?

An alphabetical list of cities we serve:

  • Aberdeen*
  • Adna*
  • Algona
  • Allyn*
  • Anacortes*
  • Anderson Island*
  • Arlington*
  • Ashford*
  • Auburn
  • Bainbridge Island*
  • Baring*
  • Beaux Arts Village
  • Belfair*
  • Bellevue
  • Bellingham*
  • Black Diamond
  • Bonney Lake
  • Bothell
  • Bow*
  • Bremerton*
  • Brier
  • Buckley
  • Bucoda*
  • Burien
  • Burley
  • Burlington*
  • Camano Island*
  • Camp Murray
  • Carbonado
  • Carnation
  • Centralia*
  • Chehalis*
  • Chimacum*
  • Cle Elum*
  • Clearlake*
  • Clinton
  • Clyde Hill
  • Conway*
  • Cosmopolis*
  • Covington
  • Curtis*
  • Darrington*
  • Des Moines
  • Doty*
  • DuPont
  • Duvall
  • Easton*
  • Eatonville
  • Edgewood
  • Edmonds
  • Elbe*
  • Elma*
  • Enumclaw
  • Ethel*
  • Everett
  • Fall City
  • Federal Way
  • Fife
  • Fircrest
  • Fox Island
  • Freeland*
  • Galvin*
  • Gig Harbor
  • Glenoma*
  • Gold Bar*
  • Graham
  • Granite Falls*
  • Greenbank*
  • Hamilton*
  • Hansville*
  • Hobart
  • Hoodsport*
  • Hunts Point
  • Index*
  • Indianola*
  • Issaquah
  • Kapowsin
  • Kenmore
  • Kent
  • Keyport*
  • Kingston*
  • Kirkland
  • La Conner*
  • La Grande*
  • Lacey
  • Lake Forest Park
  • Lake Stevens
  • Lakebay*
  • Lakewood
  • Langley
  • Lilliwaup*
  • Littlerock*
  • Longbranch*
  • Longmire*
  • Lyman*
  • Lynnwood
  • Malone*
  • Manchester*
  • Maple Valley
  • Martha Lake
  • Marysville
  • Matlock*
  • McCleary*
  • McKenna
  • Medina
  • Mercer Island
  • Mill Creek
  • Milton
  • Mineral*
  • Monroe
  • Montesano*
  • Morton*
  • Mount Vernon*
  • Mountlake Terrace
  • Mukilteo
  • Napavine*
  • Newcastle
  • Normandy Park
  • Nordland*
  • North Bend
  • North Creek
  • Oakville*
  • Olalla
  • Olympia
  • Onalaska*
  • Orting
  • Pacific
  • Packwood*
  • Pe Ell*
  • Port Gamble*
  • Port Hadlock-Irondale*
  • Port Ludlow*
  • Port Orchard
  • Port Townsend*
  • Poulsbo*
  • Preston
  • Puyallup
  • Quilcene*
  • Rainier*
  • Randle*
  • Ravensdale
  • Redmond
  • Renton
  • Rochester*
  • Ronald*
  • Roslyn*
  • Roy
  • Ruston
  • Salkum*
  • Sammamish
  • Satsop*
  • Seabeck*
  • SeaTac
  • Seattle
  • Sedro-Woolley*
  • Shelton*
  • Shoreline
  • Silvana*
  • Silverdale*
  • Skykomish*
  • Snohomish
  • Snoqualmie
  • Spanaway
  • Stanwood*
  • Startup
  • Steilacoom
  • Sultan
  • Sumner
  • Suquamish*
  • Tacoma
  • Tahuya*
  • Tenino*
  • Toledo*
  • Tracyton*
  • Tukwila
  • Tumwater*
  • Union*
  • University Place
  • Vader*
  • Vashon*
  • Vaughn
  • Wauna
  • Wilkeson
  • Winlock*
  • Woodinville
  • Woodway
  • Yelm*

If you don’t see your city listed and you live within 100 miles of Tukwila, WA, contact us as we may have missed adding it to the list.

* This city is a bit too far for us to offer our free in-home consultation service. However, we do serve this city and provide in-home consultations for a non-refundable charge that will be applied to your final project payment. Contact us for more information.